Terms of service

Effective Date: [03-08-26]

Welcome to  DR NIRYAM AYURVEDA. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You agree to follow all applicable laws while using this website.

DR NIRYAM AYURVEDA reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website after any updates constitutes your acceptance of the revised Terms.

2. About Oswal Ayurveda

 DR NIRYAM AYURVEDA is engaged in offering Ayurvedic wellness products, herbal supplements, and health-related products through its online platform.

Our products are manufactured following applicable quality standards; however, they are not intended to replace professional medical advice, diagnosis, or treatment.

3. User Account

When creating an account, you agree to:

  • Provide accurate and complete information.
  • Keep your login credentials confidential.
  • Be responsible for all activities under your account.
  • Notify us immediately if you suspect unauthorized access.

DR NIRYAM AYURVEDA reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or suspicious activities.

4. Product Information

We strive to ensure that all product descriptions, images, ingredients, pricing, and specifications displayed on our website are accurate.

However:

  • Product packaging may vary from the images displayed.
  • Product colour may differ due to screen settings.
  • Herbal ingredients may naturally vary in appearance.
  • Information is subject to correction without prior notice.

We reserve the right to update product descriptions, prices, or availability at any time.

5. Medical Disclaimer

The information provided on this website is for educational and informational purposes only.

Our products:

  • Are not intended to diagnose, cure, prevent, or treat any disease unless specifically approved under applicable regulations.
  • Should not replace consultation with a qualified healthcare professional.
  • May produce different results depending on an individual's body condition, lifestyle, diet, and medical history.

Always consult your physician before using any herbal supplement, especially if you are:

  • Pregnant
  • Breastfeeding
  • Taking prescription medication
  • Suffering from chronic illnesses

6. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.

Prices include applicable taxes unless mentioned separately.

 DR NIRYAM AYURVEDA reserves the right to:

  • Change product prices
  • Modify promotional offers
  • Correct pricing errors
  • Cancel orders placed due to technical pricing mistakes

7. Order Acceptance

Submitting an order does not guarantee acceptance.

Orders may be cancelled if:

  • Product becomes unavailable.
  • Payment cannot be verified.
  • Incorrect pricing is displayed.
  • Fraudulent activity is suspected.
  • Shipping restrictions apply.

Customers will be informed if an order cannot be processed.

8. Payments

We accept secure payments through authorized payment gateways.

Accepted payment methods may include:

  • UPI
  • Credit Cards
  • Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

 DR NIRYAM AYURVEDA does not store your payment card details.

9. Shipping & Delivery

Orders are generally dispatched within 24–48 business hours.

Delivery timelines depend on:

  • Customer location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Natural disasters
  • Government restrictions

Delivery dates are estimated and not guaranteed.

10. Cancellation, Refund & Return

Our Refund, Return & Exchange Policy forms an integral part of these Terms & Conditions.

Please refer to our dedicated Refund, Return & Exchange Policy before placing an order.

11. Intellectual Property

All content available on this website, including:

  • Logos
  • Product names
  • Brand identity
  • Product images
  • Graphics
  • Icons
  • Videos
  • Product descriptions
  • Website design
  • Content

is the exclusive intellectual property of  DR NIRYAM AYURVEDA and is protected under applicable copyright and trademark laws.

No material may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

12. User Conduct

While using our website, you agree not to:

  • Provide false information.
  • Attempt unauthorized access.
  • Upload malicious software.
  • Interfere with website functionality.
  • Use automated bots or scraping tools.
  • Copy website content.
  • Post unlawful, abusive, defamatory, or misleading content.

Violation may result in account suspension and legal action.

13. Reviews & User Content

Customers may submit product reviews or feedback.

By submitting content, you grant  DR NIRYAM AYURVEDA a royalty-free, worldwide license to use, publish, reproduce, and display such content for promotional and business purposes.

We reserve the right to remove any content that:

  • Is abusive
  • Contains false claims
  • Is offensive
  • Violates applicable laws

14. Product Availability

Product availability may change without notice.

In rare situations where a product becomes unavailable after an order is placed, we may:

  • Offer an alternative product.
  • Issue a full refund.
  • Cancel the order after informing the customer.

15. Promotional Offers

Offers, discounts, coupons, and promotional campaigns:

  • Are valid for limited periods.
  • Cannot be combined unless specified.
  • May be withdrawn without notice.
  • Cannot be redeemed for cash.

 DR NIRYAM AYURVEDA reserves the final decision regarding promotional eligibility.

16. Limitation of Liability

To the maximum extent permitted by law,  DR NIRYAM AYURVEDA shall not be liable for:

  • Indirect losses
  • Loss of profits
  • Business interruption
  • Delay caused by courier partners
  • Technical errors
  • Website downtime
  • Force majeure events
  • Allergic reactions resulting from undisclosed medical conditions

Customers are responsible for reading product labels and consulting healthcare professionals before use.

17. Third-Party Links

Our website may contain links to third-party websites.

These links are provided solely for convenience.

 DR NIRYAM AYURVEDA  is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services offered by external websites

18. Website Availability

We aim to keep our website available at all times.

However, access may be interrupted due to:

  • Maintenance
  • Technical issues
  • Security upgrades
  • Internet failures

We shall not be liable for temporary unavailability.

19. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described in our Privacy Policy.

20. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts at Ludhiana, Punjab.

21. Force Majeure

 DR NIRYAM AYURVEDA shall not be responsible for delays or failure to perform obligations caused by events beyond reasonable control, including:

  • Natural disasters
  • Pandemic
  • Government restrictions
  • Strikes
  • War
  • Cyber-attacks
  • Transportation disruptions
  • Internet outages

22. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

 DR NIRYAM AYURVEDA 

📧 Email: oswalayurveda.ldh@gmail.com

📞 Customer Support: +91 84277 00618

We aim to respond to all customer queries within 24–48 business hours.